Thank you for taking the time to visit our website. Here at The Haywoods Group we respect each person’s privacy and this policy will advise you how we collect and use the personal information that you supply to us. By submitting information to us, it is implied that you have given us your permission to use this under the terms of this policy.

Why we need your details: Companies in The Haywoods Group collect and use your personal details, which can include telephone numbers, address and e-mail, so that we can process one of the following:

• Reply to any requests for information that you ask us for
• Clarify any particular query
• Resolve any problems with services that we may supply to you
• Supply details of any product or service within the Haywoods Group of offices only that we believe may meet your needs
• Cross check any information that we receive with that held on our database

How we receive the information: the information that we hold may be supplied by you directly to us by telephone, office visit or e-mail. We may also have information that has been supplied to us by one of our business partners for marketing purposes.

Who has access to this information? Your details will be kept within the Haywoods Group organisation until such time as you ask for them to be removed or we decide that, in absence of any response, they should be removed. Your details will not be sold or otherwise disposed of to any third party except where we are legally obliged to do so or where we believe that such action will protect the interests of the Haywoods Group and/or the security of its staff

Use of Cookies on our website: a “cookie” is an electronic piece of information that a website transfers to the cookie file of the browser on your computer. The cookie can be used for one of two purposes:

• To help the website recognise you as a unique visitor to our website and to recognise your computer next time it is used to log on.
• To compile anonymous statistics that allow us to understand how many users visit our site and to help us to develop the site over a period of time.
• If you do not wish to have a cookie created on your computer, web browsers such as Netscape and Internet Explorer provide the option to disable them. Please note that some personalised services may not then be available to you.
• For further information on cookies, please visit the Interactive Advertising Bureau’s website at www.allaboutcookies.org

How Secure are your details? When you register your details, we will take all reasonable steps to keep these details secure and free from unauthorised access by use of technology and internal systems which will be updated as new technology becomes available and is appropriate to our systems.

Third Party Sites: third party internet sites that you can link through to from our website will not be covered by our Privacy Policy and the Haywoods Group accept no responsibility or liability for any actions that these sites may perform. We advise that you should check the policy of each site that you visit.

Removing or changing your information: if you wish to change the information that we hold for you, please contact the head office on 0208 875 1919. Your information will be removed as soon as is practically possible.

Making a complaint about the way in which your data is stored or used: In the unlikely event that you have a complaint about the way in which your details are used or stored by this company, please contact the Directors of The Haywoods Group at the address below.

Company Details

HAYWOODS PROPERTY DEVELOPMENT LIMITED
3c Earlsfield Rd
Wandsworth
London SW18 3DB

The Haywoods Group is registered in England and Wales, registration number 03038487.